Free shipping on orders over €100 for most European countries

Delivery

For Italy and San Marino, deliveries are made by the courier GLS within approximately 2 working days from the moment the package is consigned to the courier.

For Austria, Belgium, France, Germany, France, Luxembourg, Monaco, Netherlands and Spain deliveries are made by the courier GLS within approximately 3 working days from the moment the package is consigned to the courier.

For Denmark, United Kingdom*, Poland, Czech Republic, Romania, Slovakia, Slovenia, Switzerland and Hungary, delivery is made by GLS courier within approximately 4 working days from the moment the package is ordered to the courier.

For Bulgaria, Ireland, Latvia, Lithuania and Scotland deliveries are made by the courier GLS within approximately 5 working days from the moment the package is consigned to the courier.

For Cyprus, Estonia, Finland, Greece, Malta, Norway and Sweden deliveries are made by the courier GLS within approximately 5 working days from the moment the package is consigned to the courier. Delivery to remote areas in these countries may take longer, for more information or a more accurate estimate of delivery time please contact us at store@nvl.it.

For other European countries, deliveries are made by the courier DHL within approximately 3-7 working days from the moment the package is consigned to the courier, for more information or a more accurate estimate of delivery time please contact us at store@nvl.it.

For all other countries, deliveries are made by UPS within approximately 3-7 working days from the moment the package is ordered to the courier, for more information or a more precise estimate of delivery time please contact us at store@nvl.it.

When your order has been handed over to the courier, you will receive an email containing the delivery number.

Courier do not deliver on Saturdays or Sundays.

Delivery delays

Orders may be delayed due to the following reasons:

  • Public holidays: 1 January, 6 January, Easter and Easter Monday, 25 April, 1 May, 2 June, week of 15 August, 1 November, 8 December, week of 25 December, 31 December.
  • Bad weather
  • Courier strikes
  • Remote areas may require longer delivery times.

Shipping costs

Shipping costs are calculated according to the amount of the order and the country of destination.

Italy and San Marino

  • Italy and San Marino: €5.50 for orders of less than €100.00
  • Free shipping for orders of € 100.00 or more

Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Luxembourg, Monaco, Netherlands, Portugal, Spain, Sweden, United Kingdom*.

  • 8€ for orders under 100€.
  • Free shipping for orders of € 100.00 or more
  • *Additional taxes and import duties resulting from the UK leaving the European single market are not included and will be charged by the courier to the recipient upon delivery.

Bulgaria, Cyprus, Estonia, Gibraltar, Hungary, Iceland, Latvia, Liechtenstein, Lithuania, Malta, Norway, Poland, Czech Republic, Slovakia, Romania, Slovenia and Switzerland

  • 12€ for orders under 100€.
  • Free shipping for orders of € 100.00 or more

Other European Countries

  • 20€ for orders of less than 250€.
  • Free transport for orders of 250€ or more

Other Countries

  • 30€ to USA and Canada for orders under 300€, free shipping for orders of 300€ or more
  • 50€ to Japan and Australia for orders under 500€, free shipping for orders of 500€ and more
  • 60€ per Israel for orders under 600€, free shipping for orders of 600€ or more
  • Please contact us for further information for shipping to countries not listed above store@nvl.it

Cash on delivery

Cash on delivery payments are only available for the Italian territory.
Cash on delivery costs 2€.
Please have the exact amount ready for payment, as the courier may not have cash available for the rest.

The courier will make two delivery attempts, after which it will be your responsibility to collect your order from the relevant GLS branch. The order must be collected within 48 hours.