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a) The offer and sale of clothing and accessories covered by the NUVOLA and NVL brands on the www.nvl.it website are governed by the following Terms and Conditions.

b) The products covered by the brands NUVOLA and NVL, purchased on the website www.nvl.it, are produced and sold by NVL S.r.l., Naples Company Register Number, CF and VAT No. 04564881219 VAT. Ident. IT04564881219 - R.e.a. 702363 - Share capital s. ed io v. € 800,000.00 with registered office in Casalnuovo di Napoli (NA), Via Napoli, 131

c) Purchases are governed, inter alia, by the provisions of Decree. No. 206 of 06.09.2005 (Consumer Code) according to which:

  1. "Online sales contract" means the contract, i.e. the legal transaction relating to goods and/or services carried out between the seller, in this case NVL Srl, via the online service www.nvl.it, and the consumer, via a distance sales system organised by a professional who, for this contract, uses only the distance communication technology known as the Internet;
  2. "Professional" means any natural or legal person acting in the exercise of his trade or profession or an intermediary;
  3. "Consumer" means a natural person acting for purposes not related to his or her trade or profession.

ART. 1 Acceptance of the conditions of sale

a) All contracts will be conducted directly through the website www.nvl.it, where the customer can complete the contract for the purchase of the goods and/or product desired by carefully following the instructions and procedures provided.
b) These general conditions of sale are an integral and essential part of the sales contract, which is why they must be examined "on line" by the customer before completing the purchase process. The submission of an order confirmation implies full knowledge and acceptance of the general conditions.
c) The general conditions of sale may be updated or modified at any time by NVL S.r.l., which will be communicated through a page on the website. The customer agrees to print and keep these materials.
d) The customer, by sending electronic confirmation of the purchase order, unconditionally accepts and undertakes to respect, in relation to NVL S.r.l., the general terms and conditions, including the payment conditions described below, declaring that he has read and accepted all the information provided to him.
e) NVL S.r.l. will be released from the general conditions if not previously agreed and accepted in writing.

ART. 2 Sales prices and purchase method

a) All sales prices of the products shown on the website www.nvl.it, which are offered to the public, pursuant to art. 1336 cc, are inclusive of VAT and all other taxes relating to the sale.
b) The total cost of shipping and handling will be clearly indicated and displayed before the order is completed.
c) The purchase contract, and the express consent, is executed through the collection of data "on line" and subject to the completion of payment.
d) The customer can pay for the goods ordered using the payment methods indicated "on line" with the relevant purchase. e) Any discount codes cannot be combined with each other. With PayPal payment the discount will be calculated at the time of check out by entering the discount code while with cash on delivery payment the code must be entered in the notes.

ART. 3 Delivery methods

a) The shipping costs are calculated according to the amount of the order and the State/Country of destination: Shipping Costs.
b) NVL S.r.l. will provide a trusted courier service, thus completing the delivery; the products selected and ordered will be transported to the address indicated by the customer.
c) NVL S.r.l. will attempt to process orders within 7 working days and the goods purchased will be delivered within the terms of art. 54 of Legislative Decree no. 205/06, within 30 days from the day following the day on which the consumer transmitted his order to the professional. No responsibility can be attributed to NVL S.r.l. for delays or non-delivery due to force majeure or unforeseeable circumstances.

ART. 4 Liabilities

a) NVL S.r.l. does not assume any responsibility for interruptions caused by force majeure such as, for example, accidents, explosions, fires, strikes and/or lockouts, earthquakes, floods and other events that may prevent, in whole or in part, the implementation of the contract within the time agreed.
b) NVL S.r.l. will not be responsible towards any party or third party for damages, losses and costs incurred due to the non-execution of the contract for the reasons mentioned above, as the customer will only be entitled to a refund of the price paid.
c) Similarly, NVL S.r.l. is not responsible for any fraudulent or illegal use that may be made by third parties, credit cards, cheques and other means of payment, in payment for the products purchased. NVL S.r.l., in fact, at no time during the purchase procedure is able to know the customer's credit card number which, by opening a protected connection, is transmitted directly to the manager of the banking service.

ART. 5 Obligations of the client

a) The customer agrees, once the "on line" purchase is completed, to print and keep the current general conditions, which, however, the customer has already seen and accepted as a necessary step to the acquisition and specification of the product purchased and which in order to fully comply with the conditions of articles. 52 and 53 of Legislative Decree No. 205/06;
b) It is strictly forbidden for minors to make purchases "on line".
c) It is strictly forbidden for the customer to enter false and/or invented and/or fictitious data during the registration procedure required to provide him/her with the procedure for the execution of this contract and in any subsequent communications; personal data, address, telephone number and e-mail address must be real, personal data, not for other people, nor invented.
d) It is expressly forbidden to insert the data of third parties. NVL S.r.l. reserves the right to prosecute any violation or abuse, for the protection of all consumers.
e) The customer indemnifies NVL S.r.l. from any liability arising from incorrect tax entries due to errors in the data provided by the customer, as only the latter is responsible for the correct entry.

ART. 6 Right of withdrawal and complaints

HOW TO VALIDLY EXERCISE THE RIGHT OF WITHDRAWAL

ART. 7 Method of payment

a) By filling in the appropriate space for the online banking system payment, the consumer and/or client authorize NVL S.r.l. to use their credit card to debit their bank account in favour of NVL S.r.l. for the total amount indicated as the cost of the online purchase. The entire procedure (both for the credit cards and for the bank transfer) takes place through a protected connection directly connected to the owner of the bank and the operator of the online payment service, which NVL S.r.l. cannot access.

ART. 8 Severability clause

a) NVL S.r.l. has the right to terminate the contract by simply notifying the consumer and/or the customer with adequate and justified reasons; in this case the customer will be entitled to a refund of the amount already paid.
b) The obligations assumed by the customer in art. 5 of these terms (Obligations of the Customer) as well as the guarantee for the completion of the payment made by the customer according to one of the methods indicated in art. 7, are essential, so that, with an implicit agreement, the non-fulfilment by the customer, even if only one of these obligations, will result in the termination of the contract according to art. 1456 cc, without any judicial decision, except for the right of NVL S.r.l. to sue for compensation.

ART. 9 Jurisdiction

a) Any dispute relating to the application, execution, interpretation and breach of the purchase contracts executed "on line" through the site www.nvl.it is subject to Italian jurisdiction; the general conditions are set out, even if not expressly provided for herein, by the rules provided for by the Civil Code, as well as by Legislative Decree. 21/2014 - 205/06 and all other relevant rules.


ONLINE DISPUTE RESOLUTION

If you have a problem with a purchase, you can use this site to find an out-of-court solution if you live in the EU only: https://webgate.ec.europa.eu